When people compare hearing aid prices, they often focus on the hearing aids themselves.
But here’s something many people don’t realize:
Two clinics can fit the exact same hearing aid and deliver completely different long-term results.
The difference isn’t always the technology.
It’s the expertise, follow-up care, and long-term support behind it.
Hearing aids are designed to last 5 to 7 years or more, but they spend every day exposed to sweat, humidity, earwax, dust, skin oils, accidental drops, and thousands of hours of use. Like any sophisticated medical device, they require regular maintenance and professional care to continue performing at their best.
At Omni Hearing, we believe your hearing journey doesn’t end when you purchase hearing aids.
That’s where it begins.
Why Hearing Aid Users Choose Omni Hearing
A hearing aid is only one part of better hearing. The care you receive over the years often has the biggest impact on how well your hearing aids perform.
Here’s what makes our approach different.
✓ Clean & Checks Every 6 Months
We recommend routine Clean & Check appointments every six months to professionally inspect, clean, and maintain your hearing aids.
During these appointments we may:
- Professionally clean microphones, receivers, charging contacts, vents, and battery compartments.
- Inspect for moisture, corrosion, cracks, and early signs of wear.
- Replace routine maintenance parts such as wax guards, domes, filters, microphone covers, retention locks, tubing, or receivers when needed.
- Review warranty status and identify potential repairs before they become major problems.
Why it matters: Preventative maintenance helps keep your hearing aids performing reliably while reducing unexpected repairs and downtime.
✓ Professional Moisture Restoration
We’re proud to be the only hearing clinic in the Greater Toronto Area, and one of only two clinics in Ontario, equipped with the Redux Pro Link professional hearing aid restoration system.
Unlike traditional overnight hearing aid dryers, the Redux Pro Link uses controlled vacuum technology to safely remove deeply trapped moisture from inside hearing aids in as little as 6 to 8 minutes. It even measures exactly how much moisture has been removed and provides a moisture removal report after every treatment.
Why it matters: Moisture is one of the leading causes of hearing aid failure. Professional moisture extraction reaches areas that routine home maintenance simply cannot.
✓ Precision Programming That Evolves With Your Hearing
Your hearing isn’t static.
As your hearing changes over time, your hearing aids should change too.
We perform programming adjustments whenever needed and recommend comprehensive hearing test evaluations approximately every 18 months so your hearing aids continue matching your current hearing levels.
Why it matters: Better programming means clearer conversations, greater comfort, and improved hearing in everyday situations.
✓ Real Ear Verification (REM)
Programming hearing aids isn’t just about entering numbers into a computer.
Whenever appropriate, we perform Real Ear Verification (REM) to confirm your hearing aids are delivering the amplification prescribed specifically for your hearing loss.
Why it matters: Verification helps ensure you’re receiving the maximum benefit from your hearing aids rather than simply relying on software predictions.
✓ Ongoing Support, Not One-Time Service
Our relationship with patients continues long after the initial fitting.
Depending on your needs, we provide:
- Hearing aid performance checks
- Firmware and software updates
- Troubleshooting
- Hearing aid education and counselling
- Warranty assessments
- Repair coordination
- Earwax removal (available at our Oakville clinic)
Why it matters: Small adjustments made over time often have a significant impact on long-term hearing success.
✓ Experience Across All Hearing Aid Brands
Whether you purchased your hearing aids from Omni Hearing or another provider, we’re here to help.
Our team includes experienced Hearing Instrument Specialists working alongside a Doctor of Audiology, allowing us to provide comprehensive hearing care under one roof.
We routinely service and program hearing aids from virtually every major manufacturer, including:
- Phonak
- Oticon
- Starkey
- Widex
- Signia
- ReSound
- Unitron
- Bernafon
- Beltone
- Jabra Enhance
- Rexton
Why it matters: You’re receiving recommendations based on your hearing needs, not limited to a single manufacturer.
Home Care Is Still Essential
Professional care works best when it’s paired with a good daily maintenance routine.
We recommend:
- Wiping your hearing aids clean every evening.
- Replacing wax guards and domes as recommended.
- Keeping hearing aids away from humid environments such as bathrooms.
- Using sweat protection if you’re active or spend time outdoors.
- Storing your hearing aids in a dedicated hearing aid dryer overnight.
Products such as Ear Gear Sweatproof Hearing Aid Covers help protect hearing aids from sweat and debris during the day, while hearing aid dryers including the Redux Home Dryer, Redux Ultra Dry & Charge, PerfectDry LUX, Veri-Dry, Redux DryBUDDY, and Hal-Hen Super Dri-Aid help remove accumulated moisture after a full day of wear.
Daily maintenance combined with regular professional care gives your hearing aids the best opportunity to perform reliably for years to come.
The Difference Isn’t Just the Hearing Aids
Buying hearing aids is a significant investment, but the devices themselves are only part of the equation.
The expertise behind the fitting, the technology used to maintain them, and the ongoing care you receive over the next several years often have the greatest impact on your long-term hearing success.
If your hearing aids haven’t been professionally serviced in more than six months, don’t sound as good as they once did, or you simply feel you’re not receiving the level of care you expected, we’d be happy to help.
Because at Omni Hearing, we believe your hearing aids are only as good as the care behind them.
Leave feedback about this